Terms of Service
Welcome to FahrhilfeOnline. These Terms of Service outline the rules and regulations for the use of FahrhilfeOnline's digital platform, located at road-online.online. By accessing this website and utilizing our services, we assume you accept these terms and conditions. Do not continue to use FahrhilfeOnline if you do not agree to all of the terms and conditions stated on this page.
1. Service Description
FahrhilfeOnline provides an online information and coordination service for road assistance in Austria. Our platform is designed to help users find and connect with various road assistance providers, manage digital memberships, and access real-time traffic incident information. We aim to simplify the process of obtaining roadside help by offering a centralized hub for relevant resources. The services offered include, but are not limited to, providing information on available road assistance providers, facilitating the booking process with selected providers, and offering tools for managing digital road assistance memberships. Our goal is to enhance the convenience and efficiency of accessing roadside support across Austria. Please note that FahrhilfeOnline itself does not directly provide physical roadside assistance, towing, or repair services. We act as an intermediary platform, connecting users with independent service providers. The actual provision of roadside assistance is the responsibility of the chosen third-party service provider.
2. Disclaimer - General Information
The content provided on the FahrhilfeOnline website is for general informational purposes only. It is not intended to be a substitute for professional roadside assistance, emergency services, or expert advice. While we strive to ensure the information is up-to-date and accurate, we cannot assurance its absolute completeness or suitability for every individual situation. Users should always exercise their own judgment and, in case of an emergency or life-threatening situation, immediately contact the official emergency services (e.g., 112 in Austria). The information provided regarding service providers, pricing, and availability is based on data received from third parties and is subject to change. We encourage users to verify details directly with service providers before making any commitments.
3. No Warranty for Accuracy or Completeness
FahrhilfeOnline makes no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of the information presented on this website. This includes, but is not limited to, information about service providers, their response times, service quality, pricing, and coverage areas. We do not warrant that the website will be available at all times, or that the information provided will be free of errors or omissions. All information is provided "as is" without any assurances. Users acknowledge that reliance on any information provided by FahrhilfeOnline is solely at their own risk. We recommend independent verification of any critical information, especially concerning service costs and availability.
4. Limitation of Liability
In no event shall FahrhilfeOnline, its owners, employees, or affiliates be liable for any direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. We are not responsible for any delays, failures, or outcomes of services coordinated through our platform, as these services are performed by independent third-party providers. Any disputes regarding the quality of service, damage, or pricing should be resolved directly with the respective service provider.
5. User Responsibility
Users of FahrhilfeOnline are solely responsible for their actions and decisions based on the information obtained from this website. It is the user's responsibility to verify the credentials, insurance, and suitability of any third-party service provider before engaging their services. For any life-threatening emergencies, serious accidents, or situations requiring immediate medical or police intervention, users must always prioritize contacting the official emergency services by dialing 112 (the pan-European emergency number) or other relevant local emergency numbers. FahrhilfeOnline is a supplementary resource and should not be considered a primary emergency response system. Users are also responsible for maintaining the confidentiality of any account information and for all activities that occur under their account.
6. Intellectual Property
All content, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, on the FahrhilfeOnline website is the property of FahrhilfeOnline or its content suppliers and protected by Austrian and international copyright laws. The compilation of all content on this site is the exclusive property of FahrhilfeOnline and protected by Austrian and international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as generally and ordinarily permitted through the website's functionality. Unauthorized use of any content may violate copyright, trademark, and other laws.
7. Changes to Terms
FahrhilfeOnline reserves the right to revise and update these Terms of Service at any time and without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of the website following the posting of revised Terms of Service means that you accept and agree to the changes. We encourage users to regularly review this page to stay informed of any updates. Substantial changes will typically be highlighted at the top of the page or through other appropriate communication channels.
8. Applicable Law
These Terms of Service and your use of the FahrhilfeOnline website are governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the website or these Terms shall be instituted in a state or federal court in Austria. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts.
9. Prohibition of Unlawful Use
You agree not to use the FahrhilfeOnline website for any purpose that is unlawful or prohibited by these Terms. You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website. This includes, but is not limited to, attempting to gain unauthorized access to any parts of the website, user accounts, computer systems, or networks connected to the website through hacking, password mining, or any other means.
10. Contact Information
If you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us.
We are available to clarify any aspect of our terms and to assist you with any inquiries you may have.
Email: [email protected]
Phone: +43 2742 012 309
Address: Rathausplatz 5, 3100 St. Pölten, Austria
Related Sections
- Back to Services - Explore our full range of digital road assistance resources.
- Privacy Policy - Understand how we collect, use, and protect your personal data.
- Website Policies - Learn about other important operational policies.
- About Us - Discover more about FahrhilfeOnline's mission and approach.
- Contact Us - Get in touch with our support team for any questions.
Frequently Asked Questions about our Terms
What exactly does FahrhilfeOnline provide?
FahrhilfeOnline offers an online platform that serves as an information and coordination service for road assistance in Austria. We help users find and connect with independent road assistance providers, manage digital memberships, and access real-time traffic incident information. We do not directly provide physical roadside assistance, towing, or repair services ourselves.
Is the information on this site always fully accurate?
While we strive to provide accurate and up-to-date information, we cannot assurance its absolute completeness or suitability for every situation. Information regarding service providers, pricing, and availability is often sourced from third parties and can change. We advise users to verify critical details directly with the service providers.
What if there's an emergency? Should I use FahrhilfeOnline?
For any life-threatening emergencies, serious accidents, or situations requiring immediate medical or police intervention, you must always prioritize contacting the official emergency services by dialing 112 (the pan-European emergency number) or other relevant local emergency numbers. FahrhilfeOnline is a supplementary resource and should not be considered a primary emergency response system.
Who is responsible if something goes wrong with a service I booked through your platform?
FahrhilfeOnline is not liable for any direct or indirect damages resulting from the use of services coordinated through our platform. The actual roadside assistance is provided by independent third-party providers. Any disputes regarding service quality, damage, or pricing should be resolved directly with the respective service provider.
Can the Terms of Service change?
Yes, FahrhilfeOnline reserves the right to revise and update these Terms of Service at any time without prior notice. Any changes become effective immediately upon being posted on this page. Your continued use of the website after such changes signifies your acceptance of the updated terms. We recommend reviewing this page periodically.
What laws govern these Terms?
These Terms of Service and your use of the FahrhilfeOnline website are governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions.
Can I reproduce content from FahrhilfeOnline?
All content on the FahrhilfeOnline website, including text, graphics, and images, is the property of FahrhilfeOnline or its content suppliers and is protected by Austrian and international copyright laws. You may not reproduce, distribute, modify, or republish any material from our website without explicit permission, except as generally permitted through normal website functionality.
How can I contact FahrhilfeOnline about these terms?
You can reach us with any questions or concerns regarding our Terms of Service via email at [email protected] or by phone at +43 2742 012 309. Our postal address is Rathausplatz 5, 3100 St. Pölten, Austria.